Effective Date: 01/01/2025

Welcome to Top Choice LLC! Your trust and satisfaction are our priorities. Please review our Terms of Service and Privacy Policy to understand how we operate and how your information is handled.

Terms of Service

1. Services We Offer

At Top Choice LLC, located at 1922 S Dan Jones Road, Avon, IN 46123, we specialize in vehicle detailing, ceramic coating, and related services. We are dedicated to delivering exceptional results with every job.

2. Customer Satisfaction Guarantee

Your satisfaction is our mission. If you’re not fully satisfied with our work, notify us immediately. We will:

  • Address concerns promptly.
  • Provide adjustments for issues within the original scope of work.

Please note: Additional charges may apply for requests outside the agreed scope of work.

3. Appointments, Rescheduling, and Cancellations

  • Provide at least 24 hours’ notice for rescheduling or cancellations.
  • Late cancellations or reschedules may limit future scheduling priority.

4. Payments and Refunds

  • Payments are processed securely via Heartland Payment Systems.
  • Refund Policy: All sales are final. We will, however, work with you to resolve concerns within our satisfaction guarantee.

5. Communication Policy

By providing your phone number, you consent to receive SMS notifications, including:

  • Appointment reminders.
  • Follow-ups.
  • Promotions and exclusive offers.

Standard message and data rates apply. Opt out anytime by replying STOP.

6. Liability

While we take great care with every vehicle, Top Choice LLC is not liable for:

  • Pre-existing vehicle damage.
  • Circumstances beyond our control, such as weather-related delays.

7. Privacy and Data Use

We respect your privacy. Please see our Privacy Policy below for details on how we handle your data.

8. Changes to These Terms

We may update these Terms of Service periodically. Continued use of our services constitutes acceptance of the updated terms.

Privacy Policy

Effective Date: 01/07/2025

At Top Choice LLC, we value your trust and are committed to protecting your personal information.

1. What Information We Collect

We may collect:

  • Personal Details: Name, phone number, email, and vehicle details.
  • Payment Information: Processed securely via Heartland Payment Systems (not stored by us).
  • Website Activity: Cookies and analytics tools for website optimization.

2. How We Use Your Information

Your data helps us:

  • Schedule and confirm appointments.
  • Send updates like reminders, follow-ups, and promotions.
  • Maintain service history for future support.

3. SMS Communication

By opting in, you agree to receive SMS notifications. Opt out anytime by replying STOP.

4. Sharing Your Information

We share data with trusted partners, including:

  • GoHighLevel CRM for appointment management.
  • Analytics Providers like Google Analytics for service improvement.

We do not sell your information to third parties.

5. How We Protect Your Data

Your data is securely stored in our CRM. While we take every precaution, no system is entirely foolproof. Contact us with concerns.

6. Cookies and Tracking

Our website uses cookies to:

  • Improve your browsing experience.
  • Analyze website traffic using tools like Google Analytics.

Disable cookies via your browser settings if preferred.

7. Your Rights

You may:

  • Request access to your personal information.
  • Opt out of communications.
  • Request data deletion (subject to legal and operational requirements).

8. Contact Us

If you have questions, reach us at:

  • Email: chance@top-choicedetailing.com
  • Phone: 386-588-7840

9. Updates to This Policy

We may update this Privacy Policy as needed. Continued use of our services indicates acceptance of the changes.

Need More Information?

If you have any questions about our Terms of Service or Privacy Policy, don’t hesitate to contact us. We’re here to help!